​Policy and Cancellation Fee

  • Prior to your visit, it is your responsibility to ensure that you have authorization by your insurance to receive treatment at our clinic.
  • For the second missed appointment, not canceled at least 24 business hours prior to the appointment, you will be charged $25, which is due prior to rescheduling any new appointments.
  • As a courtesy, we attempt to call/text the patient/guarantor for an appointment reminder the day before your appointment, but appointment reminders are not guaranteed, and the fee is not waived if an appointment reminder is not received.
  • Your chiropractor may terminate treatment if the client is non-compliant with the agreed upon treatment plan. It is the client’s responsibility to schedule and follow-up with appointments. If there are 2 consecutive no-shows or if the client does not reschedule a missed appointment within 4 weeks, the chiropractor may terminate treatment and provide a referral. You, the patient, may terminate treatment at any time.

Payments and Copayments

  • If you do not have insurance coverage, you will be expected to pay the clinic’s full treatment fee at the time of each visit visit. If you use insurance, you will be expected to pay your copay or co-insurance at the time of each visit.
  • If you have an unpaid amount that you owe, you may no longer be able to receive our services.
  • If your child comes for an office visit without a parent, you are still responsible for the payment at the time of the visit.
  • Your payment may be paid with cash, check, credit card, or debit card (excluding American Express).
  • If your check is returned or needs to be voided, a $25 check fee will be applied.
  • Non-covered medical services require an additional $20 to $30 ($35~$60 from 9/1/2021), depending on your insurance coverage. (You have the option to choose whether you want to self-pay)
  • If we cannot verify your insurance coverage at the time of your initial visit, we require you to pay $150  ($160 from 9/1/2021)as a deposit.
  • If you paid the deposit, please call us 4 weeks after the date of service to claim your credit amount.
  • I understand that I am financially responsible for all charges, whether it will be paid by insurance or not. I agree to pay any out of pocket expenses in full to B.E. S.T. Chiropractic Clinic Yoshio Homma, D.C. within 60 days from today's date for uncovered or services denied by my presented insurance coverage.

​Communication Tools & Reminder Tex

  • B.E.S.T. Chiropractic Clinic sends Emails and Text messages to make appointments, inform insurance eligibility and verification, discuss about payment, and update clinic information (monthly newsletters). Message and data rates may apply.
  • You can schedule appointments and receive reminders by text messaging.
  • Once you've scheduled an appointment, starting from your initial visit, you may receive an automatic reminder text message. Please note that the automatic reminder text is not for communication or to answer questions.
  • You can always contact us regarding your appointment or any questions by texting us at (213)617-2228 ! 
  • Our reply is available only within our office hours (for emergency, pleaes call 911).
  • If you would like to opt-out , please contact us to info@bestclinicla.com or (213) 617-2228.

Zero Tolerance Policy

The possession and/ or consumption of illegal and legal drugs(marijuana), alcohol, and tobacco in the clinic is prohibited. Our clinic has a zero-tolerance policy in place regarding verbal abuse, harassment, and displays of aggression directed towards staff, physicians, and/or patients, be it in person, via telephone conversation, email, or regular mail. Individuals violating any of the above will be immediately denied service, will be asked to leave the clinic and will be subject to permanent cancellation of medical management services provided by B.E.S.T. Chiropractic Clinic. Depending on the circumstances, criminal charges may also be subjected.​

Non-Involvement in legal Dispute

Your chiropractor’s role is limited to providing chiropractic treatment. As such, your chiropractor will not become involved in any legal disputes, especially ones concerning lean-based cases.